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At The Butterfly Hospice Trust, we understand that you may have questions.
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Whether you're visiting us for the first time, supporting a loved one, making a donation, or getting involved through volunteering or fundraising. This page is here to offer helpful answers to some of the queries we receive most often.
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If you can’t find the answer you’re looking for, please don’t hesitate to get in touch with our friendly team - we’re always happy to help.
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What We Accept• All Clothing for men, women and children • Bric a Brac and kitchenware • Paperback books • CDs, DVDs and vinyl LPs • Electrical items • Jewellery • Soft furnishings and bedding • Toys, games and puzzles • Furniture • Foreign coins and old mobile phones This is a list of donations that we can sell, however, if you have something that is not on the list then please take a look at our 'Items we Cannot Accept'. Alternatively, you can contact one of our Retail Stores directly.
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What We Cannot Accept• Alcoholic Drinks • Cigarettes, cigarette lighters, refill canisters, any tobacco product, and ashtrays • Ammunition, swords, sword sticks, crossbows or other offensive weapon. • Baby walker, door bouncers, baby slings • Blinds – (UNLESS NEW IN PACKAGING AND STATE THEY HAVE CHILD SAFETY DEVICE) • Buoyancy aids, life jackets, inflatable boats or inflatable toys for use on water • Candles without instructions • Car seats and booster seats • Cleaning agents, solvents, paint, wood stain and adhesives • Computer hard drives • Cosmetics and scents unless new and sealed • Cots, cribs, moses baskets or highchairs • Curtain poles (UNLESS NEW IN PACKAGING) • Electric Blankets • Fluorescent tubes • Firefighting equipment • Gas appliances (mains or bottled gas) • Guns (including replica unless obviously toys) • Hot water bottles or microwave heat bags – EVEN IF NEW • Home-recorded computer games, software, CD’s or DVD’s • Knives (other than table knives sold as part of a cutlery set) • Medication including vitamins • Official items including police, emergency services or government identification and uniforms • Pushchairs and prams must be clean, mould free and animal hair free, they need a label stating it complies with British Standard and have correct fire labels (Carelessness Causes Fire) • Real fur, Taxidermy, and Ivory • Safety Harnesses of any sort • Safety helmets – riding hats, crash helmets, cycle helmets and hard hats – EVEN IF NEW • Skateboards, roller skates or scooters • Stair gates • Sunbeds and tanning equipment • Toys without CE safety mark • Upholstered items without fire labels, e.g beds/mattresses, padded headboards, upholstered dining chairs and footstools etc • Video tapes
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