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Donations and Collections

We accept a variety of donations from clothing, books and toys to electronics, furniture and mobile phones. You can drop off donations at your local shop, alternatively, we also offer a free collection service, where appropriate. 

At The Butterfly Hospice Trust, we rely on the generosity and kindness of our supporters which enables us to provide exceptional care to those who need it most. Whether it's donating in person or booking a free collection, there are many ways you can show your support and make a difference to the lives of those we serve.

Donating in person is a great way to support The Butterfly Hospice Trust. You can bring your items to your local retail store or our Furniture Warehouse and Donation Centre, where they will be processed and prepared for sale in our stores. We accept a wide range of items, including clothing, accessories, books, furniture and homeware. Please take a look at our list of items we can and cannot accept via donation, to ensure your items are suitable.

If you have larger items or a bulk collection that you would like to donate, such as furniture, you can book a free collection using the form below. Our team will come to your home, at a time that's convenient for you and collect your items.

We appreciate your support, and we hope this page will provide you with all the information.

What We Can/Cannot Accept

  • What We Accept
    • All Clothing for men, women and children • Bric a Brac and kitchenware • Paperback books • CDs, DVDs and vinyl LPs • Electrical items • Jewellery • Soft furnishings and bedding • Toys, games and puzzles • Furniture • Foreign coins and old mobile phones This is a list of donations that we can sell, however, if you have something that is not on the list then please take a look at our 'Items we Cannot Accept'. Alternatively, you can contact one of our Retail Stores directly.
  • What We Cannot Accept
    • Alcoholic Drinks • Cigarettes, cigarette lighters, refill canisters, any tobacco product, and ashtrays • Ammunition, swords, sword sticks, crossbows or other offensive weapon. • Baby walker, door bouncers, baby slings • Blinds – (UNLESS NEW IN PACKAGING AND STATE THEY HAVE CHILD SAFETY DEVICE) • Buoyancy aids, life jackets, inflatable boats or inflatable toys for use on water • Candles without instructions • Car seats and booster seats • Cleaning agents, solvents, paint, wood stain and adhesives • Computer hard drives • Cosmetics and scents unless new and sealed • Cots, cribs, moses baskets or highchairs • Curtain poles (UNLESS NEW IN PACKAGING) • Electric Blankets • Fluorescent tubes • Firefighting equipment • Gas appliances (mains or bottled gas) • Guns (including replica unless obviously toys) • Hot water bottles or microwave heat bags – EVEN IF NEW • Home-recorded computer games, software, CD’s or DVD’s • Knives (other than table knives sold as part of a cutlery set) • Medication including vitamins • Official items including police, emergency services or government identification and uniforms • Pushchairs and prams must be clean, mould free and animal hair free, they need a label stating it complies with British Standard and have correct fire labels (Carelessness Causes Fire) • Real fur, Taxidermy, and Ivory • Safety Harnesses of any sort • Safety helmets – riding hats, crash helmets, cycle helmets and hard hats – EVEN IF NEW • Skateboards, roller skates or scooters • Stair gates • Sunbeds and tanning equipment • Toys without CE safety mark • Upholstered items without fire labels, e.g beds/mattresses, padded headboards, upholstered dining chairs and footstools etc • Video tapes

Request a Collection

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Boost your donation by 25p for every £1 you donate.
Gift Aid enables The Butterfly Hospice Trust to reclaim an additional 25p for every £1 you donate, this is claimed from the tax you pay during the current tax year.

The information you provide on this form may be stored in accordance with the General Data Protection Regulations (GDPR), for more information on how we process your data please view our Privacy Policy

By clicking ‘Send’ you are confirming that you understand and agree to the above privacy statement.

Thanks for Requesting a Collection, a member of staff will be in touch to schedule a convenient date and time.

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